Privacy Policy
1. Introduction
This Privacy Policy details the commitment of Expanse Marketing Solutions LLC ("we," "our," or "us") to protecting the privacy and security of our clients' data. It governs the handling of personal information collected through our website and the confidential client data entrusted to us for the provision of digital marketing services.
2. Data Collection and Usage
We collect information in two primary categories:
- Personal Information: This includes names, email addresses, and phone numbers submitted via contact forms on the Expanse Marketing Solutions LLC website. This information is used solely for communication and service inquiry purposes.
- Confidential Client Data: To perform our services, we require access to client-owned data, which may include website analytics, ad campaign data, customer lists, and performance metrics. This data is and remains the exclusive property of the client.
3. Handling of Confidential Client Data
The security of campaign data and analytics is paramount. Access to client data is strictly limited to authorized personnel at Expanse Marketing Solutions LLC who are directly involved in the client's project. We utilize this data exclusively for analysis, strategy, optimization, and reporting, as outlined in our service agreements. We do not use, share, or transfer client data for any purpose unrelated to the client's engagement with us.
4. Data Security Protocols
We implement a variety of robust security measures to maintain the safety of your personal information and confidential client data. These measures include encrypted data transmission (SSL), secure cloud storage, and strict internal access controls. We are committed to protecting your data from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
Personal information collected from website inquiries is retained for as long as necessary to fulfill the purposes of the inquiry. Client campaign data is retained for the duration of the service agreement. Upon termination of services, we will securely return or destroy all client data as per the client's instructions.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information or confidential client data to outside parties. This excludes trusted third-party tools (e.g., analytics or ad platforms) essential for service delivery, which are themselves bound by stringent privacy and security standards.
