Terms of Service | Expanse Marketing Solutions LLC

1. Agreement

By engaging Expanse Marketing Solutions LLC for services, you (the "Client") agree to these Terms of Service. This document, along with any formal Statement of Work (SOW), constitutes the entire agreement between the Client and Expanse Marketing Solutions LLC (the "Agency").

2. Services

The Agency agrees to provide digital marketing services as specified in the SOW. These services are rendered on a best-effort basis. The Agency will utilize its expertise to achieve the Client's goals, but does not guarantee specific performance outcomes or rankings due to the dynamic nature of the digital marketing landscape.

3. Timelines and Deliverables

Project timelines are good-faith estimates. The Agency is not liable for delays caused by the Client's failure to provide timely feedback, assets, or necessary platform access. All deliverables will be outlined in the SOW.

4. Payment Terms

Fees for services are due as per the payment schedule in the SOW, typically on a monthly retainer basis, payable in advance. Late payments may result in a suspension of services. All payments made to Expanse Marketing Solutions LLC are non-refundable. The Client is responsible for any direct ad spend payable to third-party platforms (e.g., Google, Meta).

5. Confidentiality

Both parties agree to treat all information shared during the engagement as confidential. This includes business strategies, performance data, and other proprietary information. This obligation of confidentiality extends beyond the termination of the service agreement.

6. Intellectual Property

The Client retains ownership of all pre-existing intellectual property and any content created specifically for the Client during the engagement, provided all payments have been made. The Agency retains ownership of its proprietary strategies, processes, and tools used to deliver the services.

7. Limitation of Liability

The liability of Expanse Marketing Solutions LLC for any claims arising out of this agreement shall not exceed the total fees paid by the Client in the preceding three (3) months. The Agency is not liable for any indirect, incidental, or consequential damages, including lost profits, resulting from its services.